How do I change subscription plans?
You can change plans anytime. Upgrades from monthly to yearly become active immediately. Time remaining on your monthly plan is prorated to your annual plan so you are not double charged. Downgrades from yearly to monthly take effect after the yearly subscription has ended. To change plans please do the following:
1. Login. Under My Library click 'My Account'
2. Click the 'Subscription' link at top.
3. Click the 'Change Plan' link.
4. Enter in your credit card again to verify your account. Once confirmed, if you 'upgraded' your monthly subscription will stop immediately and your yearly will begin. Or if you moved from yearly to monthly your yearly plan will stop and at the end of the yearly subscription your monthly will begin. Downgrading from yearly to monthly will trigger an email to you so be sure to watch for that.
Questions? Please email us at: Support@pilatesology.com