My 'subscription' section is blank. What does that mean?
If you log into the website and head to your account page, select the 'subscription' tab and find it empty this most likely means you originally joined Pilatesology through the app. Meaning- you downloaded the mobile app from the Apple store or Google play store and joined from there. This means that you actually are in charge of your subscription from your end. We cannot cancel, refund or otherwise modify that subscription. Please see the articles on renewing or cancelling from the app for more information.